The updated site features advanced search filters for easier shopping, a customer-friendly account management system and an expanded product lineup, including an expanded women’s line, a larger heritage collection and a specially curated collection of items made from eco-friendly materials.
“For 123 years, the Mack brand has represented American ingenuity, durability and a resiliency that few other brands can mimic,” said David Galbraith, vice president of global brand and marketing for Mack Trucks. “Our long, storied heritage is the foundation for a large fan base, and the new MackShop.com delivers a multitude of products for Mack fans to proudly display their brand affinity.”
Other functionality launched today includes a dedicated customer support email, the ability to purchase and redeem digital gift cards and an updated thematic filter so users can quickly search and find their desired product based on price, color, gender and more.
The site has four core audiences and corresponding versions of the site: the retail customer, Mack employees, Mack dealers and Mack corporate customers. Each site has unique pricing and, in some cases, exclusive merchandise.
Dedicated to durability, reliability and meeting the needs of customers, Mack Trucks has provided purpose-built transportation solutions for more than a century. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks, diesel engines and transmissions sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality, ISO 14001 standard for environmental management systems and OHSAS 18001 standard for health and safety management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations public information campaign aimed at enhancing the safety of our nation's roadways.
Mack Trucks is part of the Volvo Group, which is driving prosperity through transport and infrastructure solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase customer uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. The Volvo Group is headquartered in Gothenburg, Sweden, employs around 100,000 people and serves customers in more than 190 markets. In 2022, net sales amounted to about $47 billion. For more information, please visit www.volvogroup.com.
For more information about Mack, visit our website at www.macktrucks.com
