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Contact center - Korea

Most of the features on this portal have been disabled since March 1, 2022. Thus, you will have to log in to the VVI to check the status of your invoices and to send us your questions.

This portal (P2P Portal) can only be used to obtain access to the Viewing Vendor Invoice (VVI).

Please note: Access to VVI can only be given to individual user and corresponding Email ID’s, We will not grant any generic access to a group of people (Team Access)/ functional mailboxes.

Support process

  1. Fill out the contact form below to submit an online request
    Please note: We will only handle requests in English since inquiries are managed by an international team.

  2. Confirmation e-mail with service number
    Please keep the service number in order to reference your online request in the future.

  3. We get back to you, the Contact Centers lead time is up to two (2) working days 
    Not all cases can be resolved within two working days but a first contact with status updates should be made during this lead time.

Please note that Volvo Cars Corporation is not a part of the Volvo Group. Kindly use contact details below for any queries for Volvo Cars.
Phone number: +46 31 59 00 00

Order and invoice information, EBD

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Order and invoice info - EBD
Format PDF Size 185 KB

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